Appointment Requests

Thank you for your interest in the Mossman Play Therapy Center. Please read the following before submitting a request. You must live and be physically located in Massachusetts for your appointment. We provide services for children under 18 and adults seeking parenting support for children under 18.


Already a Client? Read This First.

If you already have an account with us, your email is tied to your current client portal. You cannot use the same email address to request services for a new client (such as another child or a parenting session). The system will block it.

Option 1 ( preferred ) :

Use a different email address to submit the new appointment request online. Then, email kim@mossmanplaytherapy.com to ask us to link the new request to your existing account—so you can keep everything under one login.

Option 2 ( if you don’t have another email ) :

Skip the online form and just email Kim directly kim@mossmanplaytherapy.com. Please include:

  • The name and age of the person needing services
  • The time(s) you are requesting
  • The clinician’s name who has that time available in the appointment request form below.

Please do not submit a request while logged into your existing portal—it won’t be processed correctly.


Insurance Coverage

Before requesting an appointment, please review the plans we accept. If your insurance is not accepted or you choose not to use insurance, you can request our self-pay rates by emailing info@mossmanplaytherapy.com.


Scheduling Information for Appointments

Appointments are scheduled at the same day and time each week. Please do not select a daytime intake session with the hope of switching to an after-school time—those slots are in high demand.

Choose a time that works with your long-term schedule (including school and activities). We’re happy to provide school or work excuse notes if needed.


After You Submit your Request

  1. Please send an email to kim@mossmanplaytherapy.com with the information below. You must provide this within 24 hours of your request, or your appointment time will be released.
    • If you did not provide your insurance card on request, please send the client’s insurance card (front and back)
    • For child services, use the child’s card
    • For parenting sessions, list the primary parent as the client
    • Subscriber information, name, date of birth, address and phone number
  2. Once insurance is verified, we’ll send you intake forms to complete within 3 days (or let us know if you need more time).

Requesting an appointment does not guarantee services until all steps are complete and we confirm your request.


Want to learn more about our team? Meet our clinicians. We look forward to working with you and your family.